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The Aloha Spirit and sense of Ohana are most evident in the way we care for your Maui home. Our professional staff does a great job and will care for your home as we would care for our own. Our inspections and next Level cleaning standards ensure that your Maui home is well cared for in all respects.

Maui House Cleaning Services

The care and well-being of your vacation rental are of the utmost importance to us. All house cleaners are licensed and insured contractors. Maui Condo and Home has an independent contractor agreement and housekeeping operational standards the vendors must agree to follow before working in any of our Maui vacation rentals. To maintain, and improve home cleanliness and keep vendors aware of proper standard operating procedures related to quality care of vacation rentals.

Maui Condo and Home provide industry-standard classes and training to the vendors at no cost. An official “Maui Condo Arrival Inspector” will inspect your vacation rental on the day of every new arrival to check the housekeeping and provide a preventative home maintenance check, ensuring it is ready for the incoming guest and meets our standards. Should you choose to hire your own housekeeper they would be required to execute our contract agreement and provide the applicable insurance coverage and W-9. Maui Condo and Home would reserve the right to terminate the agreement in the event that the vendor does not adhere to our deep cleaning protocol to meet our house cleaning standards.


Maui Home Maintenance

Maui Condo provides property maintenance services and emergency response care for all the properties we manage 24 hours a day, seven days a week, and 365 days a year. We have an after-hours service to help guests and/or the on-site Association of Apartment Owners of the property as needed. On your behalf, we will take reasonable action to address and rectify any home maintenance issues that occur in order to keep the unit in good condition and to avoid any potential damage or liability to you as quickly as possible.

Maui Condo and Home works with licensed and insured contractors, handymen services, and other vendors. When it comes time to remodel your home, Maui Condo and Home can provide you with a list of contractors on the island of Maui that owners in our management program have had previous positive outcomes with their remodeling projects. Most AOAO’s require plans to be submitted prior to a project being started and Maui Condo and Home are happy to assist with contractor access, support, and monitoring of the project as needed.

 

Inventory for your Maui Rental Property

To ensure quality standards for all your guests, we will provide you with a list of items with which your Maui vacation rental should be stocked. For your convenience, we stock many items or can procure them as needed using our established superior vendor relationships, saving you money and time.

Maui Turtle

Maui Home Evaluations

An experienced evaluator trained in industry quality standards will evaluate your Maui vacation rental property annually. You will receive a report that can be used for budgeting and planning purposes. Similar to a report card, it will let you know the condition and the wear-and-tear of items, as well as changes in consumer preferences taking place in the industry so you can keep your vacation rental up to standards while remaining competitive.

Accidental Damage / Repair Service Plan

All reservations booked by Maui Condo and Home for your vacation rental will include an accidental damage plan. This covers accidental damage up to $1,500 such as a spill on the carpet or a broken glass table top. Maui Condo and Home will process the claims, so neither the guest nor you will need to do anything. We take care of it all for you.

Maui Sailing