To make a payment, you must read our Terms and Conditions below.
If you agree to our Terms and Conditions and would like to make a payment to Maui Condo on our payment processing page, provided by Instant Processing, you must click on the link at the end of the Terms and Conditions.
Terms and Conditions:
**NO PARTIES, PETS OR SMOKING ALLOWED AT ANY OF OUR PROPERTIES**
Occupancy: Maximum occupancy limits are strictly enforced. Each condo has a specific occupancy limit, which includes children (infant – 18yrs). The occupancy limits can be found on our website for each individual condo. Our Condos are located near quiet neighborhoods. Excessive noise, parties, and occupancy violations may result in Maui County Police evictions and fines up to $2000 per day. Maui Condo and Home, LLC (MCH) reserves the right to terminate occupancy without refund should violations of house rules or occupancy limits occur.
Rates: E-Special Rates will be displayed on the website. Peak Season: December 20th till January 3rd. High Season: January 4th till Monday after Easter. Low Season: Tuesday after Easter till December 19th (Check for rates). Rates are subject to Hawaii State Taxes, which are: GE tax: 4.166% and TA tax: 9.25%, both of which are subject to change. Minimum stay Policy: High and Low Season 4-5 night minimum; Peak Season 14 nights minimum. Owner Guest Reservations: Owner direct bookings are unit specific and MCH is not responsible for owner representations. Payment Policy: By Authorizing Credit Card payment online you are accepting of the terms and conditions of MCH. If you selected the E-special category, the first three nights rent will be charged to the credit card submitted and the same credit card will be charged the remaining balance on the final payment due date. If you select the NON-Refundable category, you will be charged in full at time of booking. All bookings made under Non-Refundable are considered non-refundable once payment is made, no exceptions.
MCH accepts the following Credit Cards: American Express, Master Card, Visa and Discover. **Payments must be made in US Funds only** Full prepayment is due thirty (30) days prior to arrival for both high and low season; and sixty (60) days prior to arrival for Peak Season.
Credit Card Authorization & Security Deposit: Reservations are not confirmed until we receive credit card payment for the initial three nights’ deposit or full payment for non-refundable reservations. Making a Payment by credit card also authorizes MCH to charge same credit card for the final payment (for reservations that are not paid in full at time of booking.) MCH also reserves the right to charge the card provided for charges that may result from any damages, excessive cleaning, or loss to the property or its contents, caused by the guest during their stay. All Deposits shall be held in client trust accounts and any interest earned in said account shall be paid to MCH.
Cancellation Policy: All payments are non-refundable after final payment due date. If a cancellation request is received by MCH prior to final payment (or full payment for non-refundable), monies are refundable less a $150 cancellation charge and any insurance charges. No refunds are made for un-used nights regardless of cause. Reservations are unit specific; therefore, after the “full payment date” all requests for a unit change are based on availability and are subject to a cancellation fee for original unit and dates held. To protect your investment, optional Vacation Rental Insurance is available and priced on your confirmation; see (www.trippreserver.com) for details. *Requires Acrobat Reader*
Security Deposit Protection: The Security Deposit Protection plan covers unintentional damages to the rental unit interior that occur during your stay. All damages must be disclosed to MCH management prior to check-out. The policy will pay a maximum benefit of $1500.00. Any damages that exceed $1500.00 will be charged back to the guest with the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $1500.00. Certain terms and conditions apply. Full details of the Security Deposit Protection coverage are contained in the Certificate of Insurance or Insurance Policy. The Security Deposit Protection is a one-time fee of $25.00 and will be included in your final payment. By submitting payment for this plan, you authorize and request RedSky Travel Insurance and Arch Insurance Company to pay directly Maui Condo and Home any amount payable under the terms and conditions of the Security Deposit Protection. If the Security Deposit Protection is declined, a $1,500.00 security deposit fee will be collected with the final payment. The $1,500.00 security deposit fee will be refunded to the guest within 30 days of departure pending inspection and no damage found. If any damage is found, the refund will be given less any costs for repairs. Please Contact Maui Condo and Home, LLC if you do not wish to participate in the Security Deposit Protection. Actions by guests that are considered intentional that result in damages will be charged to the credit card provided.
Maid Service: A check-out cleaning fee will be added to the reservation total. Maid service during your stay is available at an additional cost. Your unit will be prepared for your arrival including linens and towels. A starter kit for the kitchen and bathroom is provided and includes the following amenities: dish washing liquid, dishwasher soap, laundry soap, coffee, paper towels and toilet paper. The starter kit is not replenished during your stay. **Beach Towels are not provided**
Maintenance: All of our units are individually owned and decorated. Please do not remove linen, dishes or other items from the unit, as they belong to the owner. Additional charges will be incurred for damages, lost items, or excessive check out cleaning caused by guests during their stay. Repair Issues may arise: There is a labor shortage on the Island and materials may need to be shipped in, so there may be delays in completing repairs. If a unit maintenance issues make the unit uninhabitable MCH will offer alternative unit. Refunds or credits are not provided for maintenance issues as long as we are making our best efforts to complete them.
Check-in: MCH has a Mobile App. It is available in the iTunes App store and the Android App Market (search “Maui Condo and Home”). Once the App is downloaded, you will choose the “guest sign-in” and use either your email address or your Reservation Number (found above) and your arrival date. Once logged in, you can view all of your check-in information, unit information, suggestions on things to do on Maui and more! If you do not have a smart phone or do not wish to download the App you can also view the App on your PC or you can print the check-in instructions found in the ‘App invitation’ email which will be sent to you. All email correspondence will be sent to the email address on file. Check-in time is at 3 P.M. Check out time is 11 A.M. A late check-out must be prearranged and is subject to a half day charge or $10 per hour (after 11:00am) plus tax. A Late check-out cannot be confirmed more than 48 hours prior to departure and is subject to availability. Our after-hours service is available 24 / 7 / 365. The after-hours phone number is toll free 1-866-842-0904.
Reservation Guarantee: MCH cannot absolutely guarantee specific unit numbers or accommodations. MCH reserves the right to substitute alternate accommodations of a similar type up to and including the day of arrival. All reservations are subject to change or cancellation for reasons including but not limited to maintenance problems ( i.e. plumbing, electric, etc.) strikes, owner requests, sale of unit, changes in State and County Laws, acts of God, or failure of guests to vacate as scheduled.
Disclosure: Although we hire professional pest control services your experience in the tropics may include pests, which cannot be completely controlled. Pests include insects, rodents, and friendly geckos. You may also experience dangerous ocean conditions, security issues, and strong sun. There are no lifeguards at the pools or beaches. We ask that you be aware of your surroundings and take appropriate precautions. **MCH is not responsible for lost or stolen items**
Beach Warning: IMPORTANT!! While our beaches are lovely, potential danger exists due to ever-changing ocean conditions. The beach can appear deceptively calm and yet be capable of inflicting severe injury and even death. When you arrive at the beach, look for warning signs and flags. Speak with lifeguards to familiarize yourself with beach conditions (which differ from season to season). BEWARE: Not all beaches have warning signs, flags or lifeguards. Never turn your back on the waves or allow children to play in the water unattended. Please share these precautions with everyone that you are traveling with.
Registration: No Subleasing. The party signing this agreement must register at the Front Desk or Office on property during business hours and be the responsible occupant for the entire term of the agreement. Most properties charge “registration, key service, or parking fees.” Such fees are set by the individual properties and MCH. You are subject to and liable for these charges, which are not included in your rate, and may change without notice.
No Smoking Policy: By accepting the reservation and agreeing to the terms and conditions, you acknowledge that you understand Maui Condo and Home’s Non Smoking Policy (as set forth below), including the assessments of a Smoke Elimination Fee in the event of noncompliance. State Law prohibits Smoking (cigarettes, cigars, E-Cigs etc.) in all areas open to the public that include, but are not limited to restrooms, lobbies, reception area, hallways, bars, vacation rental rooms and lanais, restaurants, retail service establishments and retail stores. Thus, all accommodations are Non-Smoking.
The Hawaii State legislature enacted a new law, Act 295 (2006) effective January 1st, 2016 which prohibits smoking in all enclosed or partially enclosed areas open to the public in order to ensure a consistent level of basic protections statewide from exposure to secondhand smoke. The term “Enclosed or partially enclosed” is defined under the law as any space closed in by a roof or overhang and at least two walls, including, but not limited to, restrooms, lobbies, reception areas, hallways, interior courtyards, patios, covered walkways, bars, hotel and motel rooms, lanais, restaurants, retail service establishments and retail stores. Persons who smoke in prohibited areas may receive a citation and a fine of not more than $50 per violation.
Out of concern for all of our STARS, guests and owners, all Maui Condo and Home managed condominium units participating in our resort programs have been designated as Non-Smoking Accommodations. Persons who smoke, permit smoking or otherwise cause the odor of smoking in a Maui Condo and Home managed condominium unit will be assessed a Smoke Elimination Fee of $475.00 at or following check-out.
While this Non-Smoking Policy has been developed in the best interest of our STARS, guests and owners, and to ensure compliance with State law, please note that Maui Condo and Home does not manage all condominium units in a condominium project and therefore, some units and common areas are not subject to our control.
Confirmation of your reservation, by authorizing credit card payment online, has deemed acceptance of the terms and conditions
*Subject to change without notice*
By clicking on the link below and providing MCH your payment information you are agreeing to our terms and conditions.